FAQ’s

Below are frequently asked questions, you may find the answer for your question here

If the sun doesn't bother my eyes, do I still need to wear sunglasses?

Yes. The sun has damaging UV rays that can cause photokeratitispingueculae and permanent retinal damage.

What exactly are UV rays?

: Ultraviolet (UV) rays are located just past the violet portion of the visible light spectrum; sunlight is the main source.

UV light is broken into three different types: UVA, UVB

  • UVA has longer wavelengths and passes through glass easily; experts disagree about whether or not UVA damages the eyes.
  • UVB rays are the most dangerous, making sunglasses and sunscreen a must; they don’t go through glass.

Which lens colour is the best?

Lens colour is a personal choice and doesn’t affect how well sunglass lenses protect your eyes from UV light. Gray and brown are popular because they distort colour perception the least.

Athletes often prefer other tints for their contrast-enhancing properties. For example, yellow lenses are popular with skiers and target shooters because they work well in low light, reduce haze and increase contrast for a sharper image.

Do those sunglasses for specific sports really make a difference?

Yes. Sports eyewear in general tends to special materials that are more flexible and durable giving you the benefits of both sunglasses and comfort eyewear.

Also, certain lens colours in performance sunglasses can enhance your vision for certain sports; brown, for example, is popular with golfers because it provides nice contrast on those very green golf courses.

How long before my order arrives?

Most orders within Australia should arrive within 1-3 business days.

Can I buy spare parts for my sunglasses?

We do stock replacement parts, however availability may depend on your style. Please email us at info@oceaneyewear.com.au with your parts inquiry.

How do I clean the lenses?

First, blow off any dust or grit particles. Gently wash with a little mild dish washing liquid and warm water, then rinse. Gently wipe dry with a soft cotton cloth or lens cleaning cloth. Do not use paper towels, tissues or any other wood fibre paper product or lens sprays.

Are the lenses scratch-proof?
All our lenses are resistant to scratching, but none are scratch proof. Scratched lenses are not covered under our warranty policy.  A protective case is provide for storage when they are not being used.

Ocean Eyewear care!

To maintain the life of your sunglasses we suggest that you always keep your sunglasses in the cover/case provided when purchased. Do not rest your lenses against any hard surface. Do not leave the sunglasses exposed to direct sunlight under high temperatures such as the car dashboard of car seat. Always make sure your lenses are free from dust and grit before cleaning them. Avoid wearing your sunglasses on top of your head for long periods of time.

What does the warranty cover?

Ocean sunglasses are warranted by Ocean Eyewear Australasia for life on the frames against defects in materials and/or workmanship. We will replace or repair at our option, free of charge with proof of purchase, any sunglasses found to be defective.

The warranty does not apply to defects or damage caused by improper use of the product.  Ocean Eyewear are not covered against scratched lenses. All our lenses are made of impact absorbing material and made of scratch resistant (not scratch-proof) material.

I have an ipad but my kids have androids can I use the Edge Solar Power Bank charger?

Yes, Our Edge Solar Bank charger is a universal charger and comes with different charging connections already included! Not only can the whole family charge different devices, our Edge Solar Power Bank can charge 2 devices at the same time! Multifunctional, universal and dual charging options makes the Edge Solar Power Bank the best and most versatile option for every adventurer!

How do I know when the solar charger is fully charged?

There is a 4 light indicator which indicates 25%, 50%, 75% and 100% charge.

How quickly does the Solar Power Bank charge?

The charging rate is ultimately affected by sunlight availability as well as placement.

What happens if there is no sunlight?

The Edge Solar Power Bank has the dual versatility of being charged via electricity or your computer if necessary. The USB port can take regular charging.

How do you use Sand-Off™ Dry Body Wash?

The Sand-Off!™ mitt is worn like a glove so that the soft terry side can be wiped across the skin. The Sand-Off!™ mitt is designed to release enough Dry Body Wash to remove sand, grass etc. in a single swipe, even after applying suntan lotion or if the skin is damp.

Can the Sand-Off™ mitt be used more than once, or is it a one-time use only, and discard?

The Sand-Off!™ mitt is a multi-use item; depending on how often you use it, Sand-Off!™ Dry Body Wash can last up to a season at the beach. At the end of the product’s life (when no powder remains) the mitt may be discarded or washed and used for household cleaning projects.

Will the Sand-Off™ Dry Body Wash irritate my skin or my children’s skin?

The Sand-Off!™ product does not irritate the skin and has been tested according to federal requirements for cosmetic products.

If the Sand-Off™ mitt is used for removing sawdust, etc - is it then safe to use on a child to remove sand?

The Sand-Off!™ mitt is safe to use for multiple purposes (beach, lawn, construction). Because children’s skin can be sensitive to some construction materials (fiberglass & sawdust), we recommend using one Sand-Off!™ mitt for that purpose and using a separate one for the entire family in the yard or at the beach.

: I’ve heard baby powder works, why not just use that?

We tried baby powder on other parts of the body and it worked reasonably well. However, it wasn’t very manageable since you have to carry a bottle of powder to the beach and it ends up everywhere, including the car. Not to mention the wind blew it away before even touching our skin. It also wasn’t convenient, because you had to use a towel or your hand to rub the powder into the skin, which tended to remove the powder or simply push it around, making it less effective and leaving kids looking like Casper, the sandy white ghost. With all this in mind, we began to evaluate all-natural, talc-free powders in search of a far superior “sand remover” formulation. Using many combinations, we finally came up with a blend that worked easily even in the presence of suntan lotion and perspiration. Through our trials we also found that Sand-Off works great on grass clippings, insulation residue, dry wall, and almost any particulate that gets stuck to your skin (we don’t spend all our time at the beach…).

Do they stain the bath?

The Bath Sprudel will not stain your bath tub nor your children. All dyes are child friendly.

Is there anything toxic in the product?

There are no toxic elements yet with all small parts and water based play, adult supervision is recommended. There is a safety warning 0-3 years due to small parts.

How many Sponge characters are there?

There are currently over 50 characters in the Australian range of Sprudels.

How many Sprudels are there in the triangle gift pack?

There are 6 Sprudels in the gift pack and each will contain a different character sponge.

Can you select a character sponge?

Due to the surprise element, characters sponges cannot be selected.